Privacy Policy
Last Updated: August 31, 2026
Introduction
FaerilyFit is committed to protecting your privacy and handling your personal information with care, respect, and transparency.
This Privacy Policy explains how personal information is collected, used, stored, and protected when you use the FaerilyFit website, book services, participate in consultations, or communicate with us.
By using our website or services, you consent to the collection and use of information as described in this Privacy Policy.
Information We Collect
FaerilyFit may collect information that you voluntarily provide, including:
Contact Information
- Name
- Email address
- Phone number
Appointment and Booking Information
- Appointment requests
- Service selections
- Booking preferences
- Consultation requests
- Scheduling information
Consultation and Service Information
Depending on the services requested, FaerilyFit may collect information relevant to safely providing services, including:
- Wellness goals
- Fitness experience
- Nutrition-related information
- Health considerations voluntarily disclosed by the client
- Lifestyle information
- Service preferences
Only information reasonably necessary to provide services will be collected.
How We Use Your Information
Information may be used to:
- Respond to inquiries
- Schedule appointments
- Provide fitness, nutrition, and esthetic services
- Personalize support and recommendations
- Maintain client records
- Send appointment confirmations and reminders
- Communicate service-related information
- Meet legal, insurance, accounting, or regulatory requirements
FaerilyFit does not sell personal information.
Consent
Personal information is collected with your knowledge and consent.
By submitting forms, scheduling appointments, participating in consultations, or communicating with FaerilyFit, you consent to the collection and use of information necessary to provide services.
You may withdraw consent at any time, subject to legal or contractual obligations that may require the retention of certain records.
Mobile Services
As a mobile wellness service, FaerilyFit may collect location and appointment information necessary to provide services at a client’s chosen location.
This information will only be used for communication, scheduling, and service delivery purposes.
Payments
FaerilyFit currently accepts:
- Cash
- Interac e-Transfer (CIBC)
Information related to payments is collected only as necessary to process transactions, maintain business records, and fulfill legal accounting and tax obligations.
FaerilyFit does not store banking passwords, online banking credentials, or other sensitive financial account access information.
Third-Party Services
FaerilyFit currently uses Microsoft Bookings to manage appointments and scheduling.
Information submitted through Microsoft Bookings may also be subject to Microsoft’s privacy practices. Users are encouraged to review Microsoft’s Privacy Statement for additional information.
Other third-party services may be used from time to time to support the operation of the business.
Storage and Security
Reasonable measures are taken to protect personal information against:
- Unauthorized access
- Disclosure
- Loss
- Misuse
- Alteration
Information may be stored electronically or in physical records as required for business operations.
While no method of storage or transmission can guarantee absolute security, FaerilyFit takes reasonable steps to safeguard personal information.
Sharing Information
FaerilyFit does not sell, rent, trade, or otherwise distribute personal information to third parties.
Information may only be disclosed:
- When required by law
- With the client’s consent
- When necessary to process payments or scheduling services
- When reasonably required to provide requested services
Only the minimum amount of information necessary will be disclosed.
Accessing or Correcting Your Information
Clients may request:
- Access to their personal information
- Corrections to inaccurate information
- Updates to personal records
Requests can be made using the contact information provided below.
Retention of Information
Personal information will be retained only as long as reasonably necessary to:
- Provide requested services
- Maintain business and financial records
- Meet legal, tax, insurance, or regulatory requirements
When information is no longer required, reasonable efforts will be made to securely dispose of it.
Children’s Privacy
Services involving minors may require the knowledge, participation, or consent of a parent or legal guardian where appropriate or required by law.
FaerilyFit does not knowingly collect personal information from minors without appropriate authorization.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in business practices, services, technology, or legal requirements.
The most current version will always be available on the FaerilyFit website.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
FaerilyFit
Email: [email protected]
Phone: (249)215-8903
Website: https://www.faerilyfit.com
***This Privacy Policy is intended to reflect FaerilyFit’s current business practices and applicable Canadian privacy requirements.***